Segue Technologies® was awarded a task order to support the National Park Service’s Condition Assessment Portal (CA Portal) Documentation. The CA Portal is used by the National Park Service to provide a means for remote employees and contractors to perform routine assessments of NPS assets in the field, and uploading that data to the Facility Management Software System (FMSS). The CA Portal was developed by another contractor, but NPS determined that the documentation had become out of date and that there were several key software defects which have hindered use of the application. Segue will be evaluating the CA Portal documentation to identify deficiencies, and revising and updating the technical documentation as needed, as well as suggesting documentation enhancements. The result will be a complete, clear, concise set of documentation that facilitates operation and maintenance of the CA Portal. In addition, Segue will also provide technical expertise to resolve CA Portal application and database errors that cannot be resolved by the existing help desk personnel.
The Parks Facility Management Division (PFMD) is responsible for the operations mission, encompassing a wide range of facilities programs, of the National Park Service (NPS). The program managers of these programs require varying degrees of information management to gather data for reporting purposes to the Secretary of the Department of the Interior, Office of Management and Budget and the U.S. Congress. Under this BPA contract, Segue supports PFMD under multiple task orders with cross-functional teams capable of delivering IT support services per NPS operational requirements. Segue’s personnel work on-site with necessary security clearance for access, as well as from Segue offices.
About the National Park Service (NPS)
The National Park Service is a bureau of the Department of the Interior. Since 1916, the American people have entrusted the NPS with the care of their national parks. With the help of volunteers and park partners, the NPS is proud to safeguard these nearly 400 places and to share their stories with more than 275 million visitors every year. Tribes, local governments, nonprofit organizations, businesses, and individual citizens seek the help of the NPS in revitalizing their communities, preserving local history, celebrating local heritage, and creating close to home opportunities for kids and families to get outside, be active, and have fun.