Strategic Business Systems
Strategic Business Systems (SBS) is a systems integrator that provides IT infrastructure assessment, design, integration, and operation services to corporate, non-profit, and government entities.
SBS needed a way to track the skills and certifications of their employees in a number of business-related areas. This information aids in staffing projects quickly and efficiently, and allows managers to track the growth and development of their employees. They were tracking this information in a collection of Excel spreadsheets, a manageable solution while SBS was small, but no longer effective with over 200 employees worldwide.
Segue Technologies worked with SBS to design, develop, and deploy a .NET web application using a SQL Server back-end. The Skills MatriX was SBS's first custom software development project, and they looked to Segue to provide guidance and support in capturing and documenting the requirements for the application. Segue worked hand-in-hand with SBS's IT staff and business leadership during the requirements gathering and design phases to ensure that key business objectives and technical requirements were met.
Since the launch of the Skills MatriX web application, SBS has been able to effectively identify staffing resources for upcoming projects. Easy access to this information allows the sales team to focus their efforts on opportunities that leverage existing in-house expertise. Managers use the application and its reporting capabilities to track their employees' growth and to help them develop detailed career plans and objectives. Finally, the ability to identify subject matter experts within a specific technology has strengthened employee communication and collaboration, as engineers are able to quickly locate other employees with the skills necessary for the work.