About the Client

Health Care Without Harm (HCWH) is an international coalition of hospitals and health care systems, medical professionals, community groups, health-affected constituencies, labor unions, and environmental health organizations and religious groups. Together with their partners around the world, Health Care Without Harm shares a vision of a health care sector that does no harm, and instead promotes the health of people and the environment.

The Challenge

As an international organization, HCWH has regional-specific content, membership, documents, and goals. They needed to update their web presence while also allowing editors to more easily manage and update content. Each region needed to present users with the international HCWH site, but from different domain names. HCWH also sought to leverage the power of a shared customer relationship management (CRM) tool, document library, and other web-based content.

HCWH was looking to provide global information, as well as regionalized content in different languages, to users around the world. Each region needed to present users with the international HCWH site, but from different domain names. This required organization of the content in such a way as to allow visitors to access content from different regions. In addition, they needed the ability to share content between regions.

HCWH was looking to implement a CRM tool to handle membership registration, manage contact preferences, handle event registrations, and perform other CRM-related tasks.

The Solution

Working with the client and an external designer, Segue Technologies® created a new website for HCWH. The site was created in Drupal, a PHP-based content management system (CMS) that allows content editors from different regions to update their own content.

Segue also integrated CiviCRM, an open-source PHP-based CRM tool into the external Drupal site. CiviCRM allows end users to authenticate as members, manage their own profile and contact preferences, and register for various events. HCWH staff are able to add items such as events and donation content directly into the CRM, which then become accessible to the public through the website.

The website design using the Drupal platform also allowed for separation of the regional sites while sharing relevant content between regions. A document library was also created that spanned regions and allows users to search and filter uploaded documents based on region, topic, or language.