Job Order Tracking System (JOTS) Administration

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Job Order Tracking System (JOTS) Administration

Segue Technologies® provides server administration and support for the Air Force’s Job Order Tracking System (JOTS)



Deliverables:

System Administration


About the Client

The Air Force Space Command (AFSPC) Job Order Tracking System (JOTS) is an IBM Maximo based system which supports the Infrastructure Operations Maintenance Support (IOMS) and follow on Cape Launch Operations and Infrastructure Support (CLOIS) Contract at Cape Canaveral Air Force Station in Florida. JOTS is used to schedule preventative maintenance (PM), routine, and emergency Asset Management work orders in support of launch efforts at the Cape Canaveral Air Force Station.

The Challenge

JOTS required on-going maintenance and sustainment support for IBM Maximo, IBM WebSphere and Microsoft SQL. The government required personnel resources that could meet these technical challenges without a large amount of programmatic and administrative costs. Personnel would need to work on site under government direction to meet mission needs.

The Solution

System administration support included tracking and limiting use to only authorized personnel, issuing passwords, re-setting passwords, and documenting government approved users in accordance with Information Assurance regulations. Our team also established, maintained, and administered an integrated data management system for collection, control, publishing, and delivery of all program documents.